AA
Alicia A
1 reviews | Active since Jun 2020
20 Jun 2020, 12:55
BOND REFUND LONG OVERDUE- HOLIDAY PAYMENT BREAK
Good day
I have a bond with standard bank ..and was approve for the holiday break..Me being approve prior to May resulted in my bond going off my stop order from work as per normal. I am now waiting for more then 7days for my refund...no one is coming back to me have send countless emails and call back forms on the standard bank website yet i found no joy. All i want is my refund as i am in financial need hence applying for the break.
Unhappy Customer
Helpful (0)
Replies (4)0
Replies (4)AA
Alicia A's updateReviewer Update
22 Jun 2020, 10:59Good day
Thank you for the response.
Will you be able to tell me by when i will receive my refund. I am in desperate need and would not have gone trough so many lenghts if it was not a need.
I am very dissapointed thus far for the service i received from Standard bank.
Dissapointed unhappy customer.
Thank you for the response.
Will you be able to tell me by when i will receive my refund. I am in desperate need and would not have gone trough so many lenghts if it was not a need.
I am very dissapointed thus far for the service i received from Standard bank.
Dissapointed unhappy customer.
AA
Alicia A's update22 Jun 2020, 10:59
Reviewer Update
Good day
Thank you for the response.
Will you be able to tell me by when i will receive my refund. I am in desperate need and would not have gone trough so many lenghts if it was not a need.
I am very dissapointed thus far for the service i received from Standard bank.
Dissapointed unhappy customer.
Thank you for the response.
Will you be able to tell me by when i will receive my refund. I am in desperate need and would not have gone trough so many lenghts if it was not a need.
I am very dissapointed thus far for the service i received from Standard bank.
Dissapointed unhappy customer.
AA
Alicia A's updateReviewer Update
22 Jun 2020, 11:16and i have tried sending a email to *** but i get a error message " UNDELIVERED: The email address you entered couldn't be found. Please check the recipient's email address and try to resend the message. If the problem continues, please contact your helpdesk" wen trying to send a email to that address.
AA
Alicia A's update22 Jun 2020, 11:16
Reviewer Update
and i have tried sending a email to *** but i get a error message " UNDELIVERED: The email address you entered couldn't be found. Please check the recipient's email address and try to resend the message. If the problem continues, please contact your helpdesk" wen trying to send a email to that address.
Standard Bank's replyOfficial
30 Jun 2020, 16:00Dear Alicia
Thank you once again for posting your comments.
I refer to my email correspondence and can confirm that this matter has been responded to.
Kind regards
Whitney Marope
Complaint Resolution Centre
***
Standard Bank's reply30 Jun 2020, 16:00
Official
Dear Alicia
Thank you once again for posting your comments.
I refer to my email correspondence and can confirm that this matter has been responded to.
Kind regards
Whitney Marope
Complaint Resolution Centre
***
AA
Alicia A's updateReviewer Update
30 Jun 2020, 16:09Thank you for your response and services.
AA
Alicia A's update30 Jun 2020, 16:09
Reviewer Update
Thank you for your response and services.