GT
Gene T

1 reviews | Active since Oct 2025

12 Oct 2025, 08:18

Bond number

We sold our house and the buyer submitted his guarantees. Our house is bonded with Standard Bank and paid off about 15years ago. Before we can proceed with the transfer we need settlement figures from the bank after numerous meetings and correspondence NOBODY is able to assist us in this matter. Another even head office knows their own systems, we personally think it's as a result of lack in incompetence...

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Replies (1)
Standard Bank
Standard Bank's reply12 Oct 2025, 09:29
Official
Dear Gene

Thank you for bringing this issue to our attention. 

As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of. 

We sincerely apologize for any inconvenience or unwarranted frustration this has given you. 

Kindest regards
Standard Bank Hello Peter Team 
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