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Refilwe M
1 reviews | Active since Oct 2012
24 Jan 2024, 09:31
Bond keeps going up
Standard bank home loans is a ****, in the past 5 months my bond has been increased 2 times with almost 1 200. I have called in several times with not solution or explanation. I am fed up with being referred from one dept to another. Can someone be helpful and tell why is does the bond keep going up with such a substantial increase.
Helpful (0)
Replies (3)0
Replies (3)
Standard Bank's replyOfficial
24 Jan 2024, 09:41Dear Refilwe
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
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Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply24 Jan 2024, 09:41
Official
Dear Refilwe
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
RM
Refilwe M's updateReviewer Update
24 Jan 2024, 10:34I don't want an apology can my bond be at back to its normal installment and stop going up.
RM
Refilwe M's update24 Jan 2024, 10:34
Reviewer Update
I don't want an apology can my bond be at back to its normal installment and stop going up.
Standard Bank's replyOfficial
24 Jan 2024, 11:29Hi Refilwe
Your matter is still under review and we will provide feedback once resolved.
Kindest regards
Standard Bank Hello Peter Team
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Your matter is still under review and we will provide feedback once resolved.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply24 Jan 2024, 11:29
Official
Hi Refilwe
Your matter is still under review and we will provide feedback once resolved.
Kindest regards
Standard Bank Hello Peter Team
***
Your matter is still under review and we will provide feedback once resolved.
Kindest regards
Standard Bank Hello Peter Team
***