LM
Lindiwe M
1 reviews | Active since Jun 2020
10 Sept 2024, 22:23
Bond closure
I had a home loan with Standard Bank, paid up my home loan but am now struggling to get assistance in closing my account and getting my title deed. I have been struggling for more than 2 months just to get a settlement letter and eventually drove to the Head office. They still failed to give me the letter and refused to send me an email. I had to get a print out from a teller please I need urgent assistance in this regard. I have all the evidence at hand
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Standard Bank's replyOfficial
11 Sept 2024, 07:04Dear Lindiwe,
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
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Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
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Standard Bank's reply11 Sept 2024, 07:04
Official
Dear Lindiwe,
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
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