DP
Dianah P

1 reviews | Active since Jul 2016

24 Jul 2016, 05:48

Bond

<p>My experience with you guys has been long nd boring .my bond number is ********** 25 Mr Pali and Mrs Damage. On Thursday I fax a document to ask you to remove yourself as our cessionary so we can claim our life cover money and pay up our bond but am told to expect an answer or feedback on Friday the 30th why does it take so long to remove you as our cessionary.We need that money to pay up our bond and fix our celling.I have submitted all required documents at liberty life they waiting for that cancellation letter . please contact me on ********** 955 as the number you have on system am no longer using it.</p>

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Replies (2)
Standard Bank
Standard Bank's reply25 Jul 2016, 07:38
Official

Good day Dianah Pali

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre

***

********** (fax)

**********

Best regards,

Standard Bank
Standard Bank's reply26 Jul 2016, 12:20
Official

Good day Mrs. Damane

Thank you for allowing us an opportunity to address your complaint.

We value your feedback and continuous support.

Kind regards

Complaint Resolution Centre

***

********** (fax)

**********

Best regards,