1 reviews | Active since May 2015
Boksburg north Standard Bank Forex
First I wanted to do Top up on a Travel Wallet, I was told I should go to the branch were I got the the cards from to do top up there because they cannot do it for me, I had to travel 40KM to get this done.<br> Yesterday I went to the same branch (Borksburg North @ norhrand road) to exchange the cards to get the money transfer to my Standard Bank acoount, she also told me to go to my branch where I got the cards from.<br> To my knowledge I thought all Standard Bank branches are the same, she also mentioned that my account has been frozen mean while I can do transaction on my account currently I also made withdrawal from the same account.<br> I will never use that branch again and warning other people not to do so, as the staff attitude is very very bad<br> Standard Bank should address this before everyone else complain.
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Thank you for your posting.
Please note that further details have been requested from you via email in order for us to address your concerns.
We await your response.
Best regards
Complaint Resolution Centre
***
*** (fax)
***
