Boitumelo seloro must fall

On the 27th of may 2020 I received an amount of R34000 from an international forex broker .

I then received a call from standard bank forex department to explain and confirm the nature of the transaction,which i did, later that day the money was credited to my standard bank account

On the 5th of june my card was swallowed by an ATM ,i then called standard bank to find out what was happening on my account ,

I called a thousand times spoke to different agents who were unable to say why there was a block on my account,eventually i spoke to an agent who was able to give me the name of the person and contact number of the person who blocked my account, and her name is boitumelo seloro *** not going through)

I need clarity on the following issues

1.why did your forex department approve my transaction only for boitumelo seloro to block it 7 days later ?

2.why was i not contacted prior to boitumelo blocking my account so i can provide you with the necessary proof and confirmation. 3. Why was i sent to the branch only for them to tell me that I should come back on Wednesday?no documents were requested from me i was just told to come back on Wednesday

I have a forex trading account with a company called IC markets (you are welcomed to do a quick internet search on them )

The funds received were from my trading profits

I have attached correspondence emails screenshots from IC markets confirming the deposit .

If you can go through my transaction history you will notice that I’ve been using my standard cheque card to fund my forex trading account.

I’m very disappointed with how boitumelo serolo has been handling this issue .Her lack of communication is disgusting,for her to treat me like a ******** and not cooperate with me so that we can reslove this as soon as possible ..I’ll take legal action if this is not resolved by monday .why are you running standard bank like it’s a ****a shop ?your employees are extremely arrogant and *********** no wonder you are the worst bank in the country ..You’ll continue to lose clients and some of you will be unemployed ,please fix this ..

Regards Napo kabelo lawrence ID number ***