YP
Yolanda P

1 reviews | Active since Jan 2011

06 Jan 2021, 09:51

Blundering Standard Bank

Closed credit card in August 2020. January 2021 it is still not closed and I have to pay another R400.00. Consultant assured me last year it was closed and consultant assured me yesterday now it is definitely closed. I am very disappointed in Standard bank. I have been with them for 45 years.

0
Replies (1)
Standard Bank
Standard Bank's reply06 Jan 2021, 16:01
Official
Dear Yolanda

Thank you for posting your comment. 
 We assure you that as an organization we are committed to providing the best possible service and assure you that this will be looked into.
 We apologize for the inconvenience and undue frustration, this has caused.  
 We greatly appreciate your continued support  
  Kind regards 
  Complaint Resolution Centre
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