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clifford M

1 reviews | Active since Aug 2017

15 Aug 2017, 13:47

Bluebin credid card

I settled my bluebin credit card in January this year and I was under the impression that the account was closed because I paid in full and I never received monthly statements from then . Six month later am now been called by creditors claiming that I owe standard bank bluebin credit card money and all of a sudden my account has been handed to the attorneys. I then went to standard bank branch in Lambton on 21/07/2017 and they made several calls to bluebin department and bluebin agencies kempt promising that I will receive a call, and they never called . I've been to Lambton standard bank for more that 4 times and still no help. On the 08 /07/2017 KATLEGO from bluebin promised that they will reverse the money that I owe and the account will officially be closed. The attorneys are calling everyday every hour demanding a payment. This is very frustrating and am very disappointed at bluebin standard bank because to date I have never received a call from them nor a message.

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Replies (2)
Standard Bank
Standard Bank's reply16 Aug 2017, 11:39
Official

Dear clifford mashau

Thank you for your posting.

Email has been sent to you requesting more information for this matter to be attended to.

Kind regards

Clint Petersen

Complaint Resolution Centre

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Standard Bank
Standard Bank's reply17 Aug 2017, 15:25
Official

Dear clifford mashau

Thank you for posting your comments.

An email was sent to you requesting further details, to date no response received. should your matter still not be resolved, please revert directly to me.

Kind regards

Clint Petersen

Complaint Resolution Centre

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