Bluebean credit card duplicate

Item: Standard Bank
Rating: 1
Author: Lusanda J

<p>Good day</p> <p> please explain why my bluebean credit card and now "standard bank" credit card (as per the migration), is reflecting on my credit report as two credit cards? Now it seems i have R60000k credit card debit instead of R30000. Please rectify this, as this affects scoring. </p>

Helpful (0)

Replies (2)

Standard Bank's replyOfficial

21 Jul 2017, 11:19

Thank you for posting your comments.

Your matter was escalated accordingly. We will revert to you as soon as possible.

Kind regards

Zeenath Hassen

Complaint Resolution Centre

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Standard Bank's reply21 Jul 2017, 11:19

Official

Thank you for posting your comments.

Your matter was escalated accordingly. We will revert to you as soon as possible.

Kind regards

Zeenath Hassen

Complaint Resolution Centre

***

Standard Bank's replyOfficial

25 Jul 2017, 06:32

Thank you for allowing us the opportunity to look into your matter.

Please note an instruction was sent to update your profile.

Thank you for being a loyal customer.

Kind regards

Zeenath Hassen

Complaint Resolution Centre

***

Standard Bank's reply25 Jul 2017, 06:32

Official

Thank you for allowing us the opportunity to look into your matter.

Please note an instruction was sent to update your profile.

Thank you for being a loyal customer.

Kind regards

Zeenath Hassen

Complaint Resolution Centre

***