DW
Dianne Wagner-Brijlal
1 reviews | Active since Jan 2011
02 Dec 2021, 11:34
BLUE BEAN CREDIT CARD
This is the second time I am querying the same thing. I have been paying a God Forsaken Blue bean credit card for YEARS....and recently realized i have been overpaying this account , over 10 k..which i shouldn't have been paying because of what can only be described as extreme incompetence by this bank, They CLEARLY cannot manage these credit cards , one simply has to read all the complaints on here to realize i am right. I have had VERY little assistance from them since my initial complaint ...I HAVE HAD IT..ALL I WANT IS THE MONEY BACK THAT YOU TOOK MONTH AFTER MONTH WHEN YOU SHOULDNT HAVE.!
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Standard Bank's replyOfficial
02 Dec 2021, 13:10Dear Zelda W
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind regards
Complaint Resolution Centre
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Standard Bank's reply02 Dec 2021, 13:10
Official
Dear Zelda W
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind regards
Complaint Resolution Centre
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