1 reviews | Active since Jul 2016
Blue Bean Credit Card
<p>Hi,</p> <p> </p> <p>I was ****** on Thursday of my mobile phone and subsequently need to apply for a new contract to get a new phone but due to Blue Bean not updating my Credit bureau account I am unable to obtain credit anywhere.</p> <p> </p> <p>My account was in arrears for 3 months because I was on Maternity Leave. I've been back at work since June 2016. The account has been paid June and July R 1000 each month which is almost 3 times the instalement amount yet no one at your **** call centre can give me a letter to say it has been paid or even get someone to update my bureau account!!!!</p> <p> </p> <p>This is completely ridiculous, you could call me every single day I was on maternity leave to pay my account and when I do pay and my account should now be out of arrears which your collections department confirmed I don't get helped. Very frustrating and unhelpful services from yourselves.</p> <p> </p> <p>Can someone please get me a **** letter that just says my account has been paid June & July 2016 and is no longer in arrears!!!!!!!!!</p>
Good day Mymoena Classen
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
********** (fax)
**********Good day Mymoena Classen
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
********** (fax)
**********POSTED 9 HOURS AGO AND NO ONE HAS CONTACTED ME, BTW HOW DO YOU PLAN ON CONTACTING ME SEEING AS I AM WITHOUT A MOBILE PHONE????
POSTED 9 HOURS AGO AND NO ONE HAS CONTACTED ME, BTW HOW DO YOU PLAN ON CONTACTING ME SEEING AS I AM WITHOUT A MOBILE PHONE????
