DM
Dean M

1 reviews | Active since Jul 2012

15 Mar 2017, 16:22

Blue Bean Card fees after cancellation

<p>I have cancelled my Standard Bank Blue Bean card twice now over the past year.</p> <p>I have gone though the cancellation process with numerous consultants who confirm it's cancelled, but stangly enough i keep receiving interest on this account which I am billed for.</p> <p>I paid it the first time, but now I have recieved it again, which is impossible since the account does not exist.</p> <p>I will be charged interest on interst now if I dont settle and will be handed over.</p> <p>Pity I can't threaten them with the same as they are now *****ing from me.</p>

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Replies (2)
Standard Bank
Standard Bank's reply16 Mar 2017, 10:15
Official

Thank you for your posting.

Please note that further details have been requested from you via email in order for us to address your concerns.

We await your response.

Best regards

Complaint Resolution Centre

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Standard Bank
Standard Bank's reply17 Mar 2017, 11:01
Official

Dear Dean

Thank you once again for your posting.

I refer to my email correspondence and can confirm that the matter has been addressed.

Kind regards

Clint Petersen

Complaint Resolution Centre

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