Blue Bean

<p>I had a Blue Bean Credit Card. I paid the settlement amount on the 18th of April. When I phoned on the 20th to make sure they recieved the payment and to close the account, Bongi told me that there is still R196 outstanding I need to pay to close the account. The time was 09:17. I paid the R196 and asked for the account to be closed. I phoned to follow up on the 24/04/2017 @ 10:30 and spoke to Peace Mabote. She said there is an outstanding amount of R216.56 I need to pay before the account could be closed. I told her I spoke to Bongi on the 20th. She took my contact details and said they would phone me back on the same day, they need to listen to the recordings. By the 6/05/2017 I had no reply from Standard Bank. I went to the Menlyn Square Branch to try and sort it out. At Enquiries they made me write down the whole story with my cell number and email address. Up to date I had no correspondence from Standard Bank and received a statement with a saldo of R284.34. How many times do I have to follow up and try to sort things out to close this account. This is pathetic service from Standard Ban****!!!!!!!!!!!!!!!!!!</p>