1 reviews | Active since Feb 2019
Blocking my brand new card without valid reason
I literally got my Cheque card today and tried to do an online purchase, the purchase failed And then I tried to swipe in store and it failed And then I withdrew money which worked. So I go into a branch wanting to know why this is the case and after they call the ***** department they tell me I entered the wrong ccv number in which case I know I entered the right one cause I wrote it down. So they blocked my card without a call or sms according to them and that's why I couldn't swipe, yet I withdrew money after this supposed block happened
Standard bank get your fvcking selves in order! For fvck sakes how do you just block people's cards for no reason?????!!!!
Then buffoons that work for you want to come and give me inconsistent feedback You should be ashamed!!!!!
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre
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Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre
*** *** (fax)
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Thank you for allowing us the opportunity to look into your matter.
We confirm that the matter was dealt and responded to.
Kind regards
Complaint Resolution Centre
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Thank you for allowing us the opportunity to look into your matter.
We confirm that the matter was dealt and responded to.
Kind regards
Complaint Resolution Centre
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