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Matamela P

1 reviews | Active since Oct 2023

02 Jun 2024, 22:57

Blocking my account

They just blocked my account out of nowhere without consulting me or hearing my view im so disappointed in Starndard Bank having just switch to the bank as my salary bank The still havent explain why the block it becouse now i cannot even pay my bills because they block my access to my money

0
Replies (6)
Standard Bank
Standard Bank's reply03 Jun 2024, 06:53
Official
Dear Matamela

Thank you for bringing this issue to our attention. 

As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of. 

We sincerely apologize for any inconvenience or unwarranted frustration this has given you. 

Kindest regards
Standard Bank Hello Peter Team 
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MP
Matamela P's update05 Jun 2024, 10:08
Reviewer Update
I'm still waiting for your calls you havent called me and explain why you blocked my bank yet why mara
Standard Bank
Standard Bank's reply05 Jun 2024, 11:27
Official
Dear Matamela

Our team will be in touch. 

Please be on the look out for our call.

Thank you 

Kindest regards
Standard Bank Hello Peter Team 
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Standard Bank
Standard Bank's reply05 Jun 2024, 14:23
Official
Dear Matamela 

Our team unsuccessfully attempted to call you.

Please let us know when it would be most convenient to reach you.

Eagerly awaiting your reply.

Kindest regards
Standard Bank Hello Peter Team 
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MP
Matamela P's update05 Jun 2024, 14:30
Reviewer Update
Im free now please call me
Standard Bank
Standard Bank's reply12 Jun 2024, 07:18
Official
Dear Matamela

Thank you for taking our call.

Please note that we have escalated this matter to our team.

We will be in touch with further feedback.

Kindest regards
Standard Bank Hello Peter Team 
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