blocking cards without concent of card holder

I recently switched over from a savings to a cheque card and both cards where suddenly BLOCKED i could not do anything or pay for anything. Went into standard bank lambton they helped me but only so i can draw cash. I thought all was OK as that's what i was told.... Ha ha ha little did i know that my card was still blocked from swiping i still could not pay for anything. So i went back to standard bank four times after that to sort this out... To be told today that i have been handed over to lawyers for having a bluebean account card that i never received or notified about via any contact details given to the bank. Ive been with standard bank my whole banking period and im sorry to say but standard bank has really disapointed me. Expecially there card division. I cant belive that there card division is so slow and that they have not kept up on there clients satisfaction. I know have to wait for another two weeks for my new card.... Im so ****ed off and irritated with standard bank..... And im truly considering moving to another bank.