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Tshepisho M
1 reviews | Active since Mar 2024
25 Mar 2024, 13:50
Blocked standard bank account
It's been a month now since my account was blocked. I've received money (3k) from stranger, they just decided to block me instead of telling me to return the money. I am not the one who did mistake here but am suffering as if I stole the money from someone's account. I wrote affidavit and sent it to them but still they don't unblock my account. I have been calling them, and their response is that my account is under investigation. Am stuck now n they take forever to investigate my account. I want my account to be unblocked..
Helpful (0)
Replies (12)0
Replies (12)
Standard Bank's replyOfficial
25 Mar 2024, 13:52Hi Tshepisho
Thank you for alerting us to this. We would like to make sure your matter is resolved as a priority. We have reached out to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards, Standard Bank Hello Peter Team***
Thank you for alerting us to this. We would like to make sure your matter is resolved as a priority. We have reached out to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards, Standard Bank Hello Peter Team***
Standard Bank's reply25 Mar 2024, 13:52
Official
Hi Tshepisho
Thank you for alerting us to this. We would like to make sure your matter is resolved as a priority. We have reached out to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards, Standard Bank Hello Peter Team***
Thank you for alerting us to this. We would like to make sure your matter is resolved as a priority. We have reached out to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards, Standard Bank Hello Peter Team***
TM
Tshepisho M's updateReviewer Update
27 Mar 2024, 13:52I have been waiting for your call, even today I didn't receive anything. May you please fasten the process and unblock my account. I am tired of waiting
TM
Tshepisho M's update27 Mar 2024, 13:52
Reviewer Update
I have been waiting for your call, even today I didn't receive anything. May you please fasten the process and unblock my account. I am tired of waiting
Standard Bank's replyOfficial
27 Mar 2024, 14:10Dear Tshepiso
We sincerely apologize for the delay and we will follow up with our team.
Please be on the look out for further feedback.
Thank you
Kindest regards, Standard Bank Hello Peter Team***
We sincerely apologize for the delay and we will follow up with our team.
Please be on the look out for further feedback.
Thank you
Kindest regards, Standard Bank Hello Peter Team***
Standard Bank's reply27 Mar 2024, 14:10
Official
Dear Tshepiso
We sincerely apologize for the delay and we will follow up with our team.
Please be on the look out for further feedback.
Thank you
Kindest regards, Standard Bank Hello Peter Team***
We sincerely apologize for the delay and we will follow up with our team.
Please be on the look out for further feedback.
Thank you
Kindest regards, Standard Bank Hello Peter Team***
Standard Bank's replyOfficial
03 Apr 2024, 16:16Hi Tshepiso
We have been trying to reach you to discuss your complaint/query further, but sadly we haven’t been able to make contact. Please note that we are still waiting for the feedback from our ***** team, and we will provide feedback once received.
In the meantime, we will be closing the matter on our side, but we are available to you should you need assistance. Kindest regards, Standard Bank Social Media Team***
We have been trying to reach you to discuss your complaint/query further, but sadly we haven’t been able to make contact. Please note that we are still waiting for the feedback from our ***** team, and we will provide feedback once received.
In the meantime, we will be closing the matter on our side, but we are available to you should you need assistance. Kindest regards, Standard Bank Social Media Team***
Standard Bank's reply03 Apr 2024, 16:16
Official
Hi Tshepiso
We have been trying to reach you to discuss your complaint/query further, but sadly we haven’t been able to make contact. Please note that we are still waiting for the feedback from our ***** team, and we will provide feedback once received.
In the meantime, we will be closing the matter on our side, but we are available to you should you need assistance. Kindest regards, Standard Bank Social Media Team***
We have been trying to reach you to discuss your complaint/query further, but sadly we haven’t been able to make contact. Please note that we are still waiting for the feedback from our ***** team, and we will provide feedback once received.
In the meantime, we will be closing the matter on our side, but we are available to you should you need assistance. Kindest regards, Standard Bank Social Media Team***
TM
Tshepisho M's updateReviewer Update
09 Apr 2024, 09:30I've received a call from standard bank last week and they informed me that I should report to branch and they will help me to withdraw my salary. Saturday the 6th of April I went to Janefurse branch and they did not help me, they said my account is still blocked and there's nothing they can do.
TM
Tshepisho M's update09 Apr 2024, 09:30
Reviewer Update
I've received a call from standard bank last week and they informed me that I should report to branch and they will help me to withdraw my salary. Saturday the 6th of April I went to Janefurse branch and they did not help me, they said my account is still blocked and there's nothing they can do.
Standard Bank's replyOfficial
09 Apr 2024, 09:45Dear Tshepisho
We will follow up with our team and we will be in touch.
Please be on the look out for further feedback.
Kindest regards, Standard Bank Social Media Team***
We will follow up with our team and we will be in touch.
Please be on the look out for further feedback.
Kindest regards, Standard Bank Social Media Team***
Standard Bank's reply09 Apr 2024, 09:45
Official
Dear Tshepisho
We will follow up with our team and we will be in touch.
Please be on the look out for further feedback.
Kindest regards, Standard Bank Social Media Team***
We will follow up with our team and we will be in touch.
Please be on the look out for further feedback.
Kindest regards, Standard Bank Social Media Team***
TM
Tshepisho M's updateReviewer Update
13 Apr 2024, 07:53Morning.
I've been waiting for the feedback till today no one contacted me
I've been waiting for the feedback till today no one contacted me
TM
Tshepisho M's update13 Apr 2024, 07:53
Reviewer Update
Morning.
I've been waiting for the feedback till today no one contacted me
I've been waiting for the feedback till today no one contacted me
Standard Bank's replyOfficial
13 Apr 2024, 08:41Good day Tshepisho
Although we called, we were unable to reach you.
Please include a time that is convenient for us to reach you.
We look forward to hearing from you.
Kind regards
Standard Bank Hello Peter Team
***
Although we called, we were unable to reach you.
Please include a time that is convenient for us to reach you.
We look forward to hearing from you.
Kind regards
Standard Bank Hello Peter Team
***
Standard Bank's reply13 Apr 2024, 08:41
Official
Good day Tshepisho
Although we called, we were unable to reach you.
Please include a time that is convenient for us to reach you.
We look forward to hearing from you.
Kind regards
Standard Bank Hello Peter Team
***
Although we called, we were unable to reach you.
Please include a time that is convenient for us to reach you.
We look forward to hearing from you.
Kind regards
Standard Bank Hello Peter Team
***
TM
Tshepisho M's updateReviewer Update
17 Apr 2024, 11:38Hello
You can call me at any time after 12:00 so that you can give me a feedback.
You can call me at any time after 12:00 so that you can give me a feedback.
TM
Tshepisho M's update17 Apr 2024, 11:38
Reviewer Update
Hello
You can call me at any time after 12:00 so that you can give me a feedback.
You can call me at any time after 12:00 so that you can give me a feedback.
Standard Bank's replyOfficial
17 Apr 2024, 12:07Dear Tshepisho
Thank you for getting back to us.
We will share this with our team and we will be in touch.
Please be on the look out for our feedback.
Kind regards
Standard Bank Hello Peter Team
***
Thank you for getting back to us.
We will share this with our team and we will be in touch.
Please be on the look out for our feedback.
Kind regards
Standard Bank Hello Peter Team
***
Standard Bank's reply17 Apr 2024, 12:07
Official
Dear Tshepisho
Thank you for getting back to us.
We will share this with our team and we will be in touch.
Please be on the look out for our feedback.
Kind regards
Standard Bank Hello Peter Team
***
Thank you for getting back to us.
We will share this with our team and we will be in touch.
Please be on the look out for our feedback.
Kind regards
Standard Bank Hello Peter Team
***
TM
Tshepisho M's updateReviewer Update
18 Apr 2024, 16:09I am so disappointed, I've been waiting for the call but nothing. You guys don't care about how we feel, I need my money.
TM
Tshepisho M's update18 Apr 2024, 16:09
Reviewer Update
I am so disappointed, I've been waiting for the call but nothing. You guys don't care about how we feel, I need my money.
Standard Bank's replyOfficial
18 Apr 2024, 16:18Dear Tshepisho
We will follow up with our team.
We will be in touch with further feedback.
Kind regards
Standard Bank Hello Peter Team
***
We will follow up with our team.
We will be in touch with further feedback.
Kind regards
Standard Bank Hello Peter Team
***
Standard Bank's reply18 Apr 2024, 16:18
Official
Dear Tshepisho
We will follow up with our team.
We will be in touch with further feedback.
Kind regards
Standard Bank Hello Peter Team
***
We will follow up with our team.
We will be in touch with further feedback.
Kind regards
Standard Bank Hello Peter Team
***