PP
Princess P

1 reviews | Active since Dec 2024

14 Dec 2024, 09:36

Blocked my account for nothing

My account it's blocked I have submitted relevant documents that the investigator requested its been weeks my account it's still blocked I can't access my funds and it's festive season have to purchase some staff but am unable because standard bank did me dirty

0
Replies (21)
Standard Bank
Standard Bank's reply14 Dec 2024, 10:01
Official
Dear Princess
 Thank you for bringing this issue to our attention.

 As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of. 

We sincerely apologize for any inconvenience or unwarranted frustration this has given you. 

Kindest regards
Standard Bank Hello Peter Team 
*** 
PP
Princess P's update14 Dec 2024, 10:03
Reviewer Update
Mxm that's the daily feedback .you are failing your clients daily I hope the ombudsman close down your company
Standard Bank
Standard Bank's reply14 Dec 2024, 12:24
Official
We will get back to you. Please be on the look out for further feedback.
Standard Bank
Standard Bank's reply14 Dec 2024, 16:27
Official
Dear Princess

Our team tried calling you to no avail.

Please confirm a convenient time we may call you.

Looking forward to your feedback.

Kindest regards
Standard Bank Hello Peter Team 
*** 




PP
Princess P's update14 Dec 2024, 18:26
Reviewer Update
Anytime can you just unblock my account now
PP
Princess P's update14 Dec 2024, 18:27
Reviewer Update
18h30 you can call me .but unblock my account
Standard Bank
Standard Bank's reply15 Dec 2024, 09:20
Official
Good day Princess,

The matter is being treated as a priority and our team is ensuring that it is resolved timeously . 

We will revert with feedback as soon as possible . 

We appreciate your patience. 

Kindest regards 
Standard Bank Hello Peter Team 
***
PP
Princess P's update15 Dec 2024, 09:45
Reviewer Update
I need the money now have bills to pay it's been month's
PP
Princess P's update15 Dec 2024, 09:47
Reviewer Update
*********** and unprofessional company they have to just shut down the standard bank you are failing your clients
Standard Bank
Standard Bank's reply16 Dec 2024, 07:52
Official
Hi Princess

We sincerely apologize for the inconvenience caused.
 
 Kindly note that we will follow up on this matter.
 
 We will be in touch with further feedback.
 
 Kindest regards
 Standard Bank Hello Peter Team
 ***
PP
Princess P's update17 Dec 2024, 12:45
Reviewer Update
When.i have submitte relevant documents Will you unblock my account because I have to use the funds like tomorrow
Standard Bank
Standard Bank's reply17 Dec 2024, 12:56
Official
Our team will be in touch to further assist. Please be on the look out for further communication.
PP
Princess P's update19 Dec 2024, 08:20
Reviewer Update
Still waiting for your feedback
PP
Princess P's update19 Dec 2024, 18:15
Reviewer Update
It's been a month
Standard Bank
Standard Bank's reply20 Dec 2024, 07:41
Official
Our team will follow up on this matter and we will be in touch with further feedback.
PP
Princess P's update26 Dec 2024, 11:02
Reviewer Update
That's how you manipulative your clients that you are looking into the issue knowing very well you just fooling me not to escalate the matter to ombudsman so that they can close down your company
GIVE ME MY MONEY BACK ****MERS
Standard Bank
Standard Bank's reply27 Dec 2024, 08:18
Official
Good day Princess,

The matter is being treated as a priority and our team is ensuring that it is resolved timeously . 

We will revert with feedback as soon as possible . 

We appreciate your patience. 

Kindest regards 
Standard Bank Hello Peter Team 
***
PP
Princess P's update27 Dec 2024, 17:43
Reviewer Update
Stop calling me and telling me same procedure everyday .I want to hear one word that my account it's unblocked not your same stories daiu6
PP
Princess P's update28 Dec 2024, 12:08
Reviewer Update
Can I get the reference number so I escalate the matter to combustion
PP
Princess P's update28 Dec 2024, 15:09
Reviewer Update
Can you unblock my account or send me reference number so I escalate the matter to ombudsman it's been months
PP
Princess P's update29 Dec 2024, 11:41
Reviewer Update
Still waiting for the email even now