GC
Gavin C
1 reviews | Active since Sept 2012
11 Jan 2016, 13:08
Blocked my account!
Due to being away on holiday my current account was short of a few hundred rand to automatically pay my credit card in full on the 3rd Jan(I have always payed the full amount for the last 30 years). Standard Bank clearly decided I was a useless customer and should go elsewhere and unceremoniously and without my knowledge blocked my account (this also prevented me from paying the R9750 owed). Terrible customer service! <br> BANKS!! What can I say.
Helpful (0)
Replies (1)0
Replies (1)
Standard Bank's replyOfficial
12 Jan 2016, 09:15Hello clynick,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Standard Bank's reply12 Jan 2016, 09:15
Official
Hello clynick,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***