bK
brittany K

1 reviews | Active since May 2013

30 Jun 2015, 22:13

BLOCKED FROM MY ACCOUNT FOR THE SIXTH TIME!

Yet again Standard Bank has demonstrated why they are just failing me!<br> I have been FICA blocked AGAIN! This is the sixth time AFTER I have taken in the necessary documents and been told everything is in order! I have wasted hours waiting in line to sort out a problem that should not even exist! Not only is this inconvenient but sitting at dinner tonight I could not pay my bill as I could not make use of my account because it had been blocked AFTER I was emailed by Standard Bank and told the problem was being handled! I AM DISGUSTED. Why do I have to constantly resort to such extreme measures to get Standard Bank to actually do what they promise to! PATHETIC TO SAY THE VERY LEAST!!!

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Replies (1)
Standard Bank
Standard Bank's reply01 Jul 2015, 09:31
Official
Hello Brittany K,

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
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