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NM
Ntokozo M

1 reviews | Active since Sept 2024

12 Sept 2024, 10:00

Blocked

Access my account

0
Replies (12)
Standard Bank
Standard Bank's reply12 Sept 2024, 10:46
Official
Dear Ntokozo

Thank you for bringing this issue to our attention. 

As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.

We sincerely apologize for any inconvenience or unwarranted frustration this has given you. 

Kindest regards
Standard Bank Hello Peter Team 
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Standard Bank
Standard Bank's reply12 Sept 2024, 17:07
Official
Dear Ntokozo

Our team tried reaching out to you to no avail.

Please confirm a convenient time we may contact you.

Looking forward to your feedback.

 Kindest regards
Standard Bank Hello Peter Team 
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NM
Ntokozo M's update18 Sept 2024, 14:48
Reviewer Update
My account is blocked with R560 I want to access to use my account. Please help me soon as you get this message
Standard Bank
Standard Bank's reply18 Sept 2024, 16:21
Official
Dear Ntokozo

Our team tried calling you to no avail.

Please confirm a convenient time we can contact you.

Looking forward to your feedback.

Kindest regards, 
Standard Bank Hello Peter Team 
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NM
Ntokozo M's update18 Sept 2024, 16:37
Reviewer Update
You can contact me by tomorrow morning 8 :30
NM
Ntokozo M's update19 Sept 2024, 10:28
Reviewer Update
My account is blocked I need access on it call me on ***
Standard Bank
Standard Bank's reply19 Sept 2024, 10:58
Official
Dear Ntokozo

Please confirm the convenient time we may contact you.

Looking forward to your feedback.

 
Kindest regards, 
Standard Bank Social Media Team
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NM
Ntokozo M's update19 Sept 2024, 11:20
Reviewer Update
Call meh now I'm available at ***
Standard Bank
Standard Bank's reply19 Sept 2024, 12:50
Official
Dear Ntokozo

Apologies, please confirm if you're available now.

Thank you

Kindest regards, 
Standard Bank Social Media Team
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NM
Ntokozo M's update19 Sept 2024, 13:16
Reviewer Update
I'm available now
NM
Ntokozo M's update19 Sept 2024, 13:17
Reviewer Update
Which mobile are you calling me at I haven't received any call yet
Standard Bank
Standard Bank's reply19 Sept 2024, 14:10
Official
Dear Ntokozo

Thank you for taking our call.

Please be advised that we have escalated this matter.

We will provide feedback as soon as we have received same.

Thank you

Kindest regards, 
Standard Bank Social Media Team
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