EB
Elali B
1 reviews | Active since Aug 2016
29 Aug 2019, 21:21
Blocked cheque account
My account was locked due to suspected *****. Great, maybe phone me and check? I end up the shop with a cheque card that can't make payments without knowing why. I've tried calling but my airtime ran out waiting for a consultant. I sent a complaints and requests to be called back but have up to now had no response. Their online service is as pathetic as their telephone consultants.
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Standard Bank's replyOfficial
30 Aug 2019, 05:18 Hello Elali,
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Sheriline Martin Complaint Resolution Centre
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Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Sheriline Martin Complaint Resolution Centre
*** *** (fax)
***
Standard Bank's reply30 Aug 2019, 05:18
Official
Hello Elali,
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Sheriline Martin Complaint Resolution Centre
*** *** (fax)
***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Sheriline Martin Complaint Resolution Centre
*** *** (fax)
***