1 reviews | Active since Mar 2014
Blocked cards, no feedback
For more than two months now my account with Std Bank are weekly blocked. There was a ********** case opened in May which was sorted, but since then every time I log in my cards are blocked.
I have spend hours on the phone and in the branch and still I have the same problem! I commented on my previous complaint on hello peter and emailed the head of complaints and nothing. No one also seems to know what the problem is and one is being transferred from the one person to the other.
I am at the point of moving all my accounts to another bank. After being a customer for over 20 years, I can't seem to find my way open with Std Bank anymore.
Thank you for posting your comments.
Your matter was escalated accordingly. We will revert to you as soon as possible.
Kind regards
Clint Chetty
Complaint Resolution Centre
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*** (fax)
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Thank you for posting your comments.
Your matter was escalated accordingly. We will revert to you as soon as possible.
Kind regards
Clint Chetty
Complaint Resolution Centre
***
*** (fax)
***
Dear Sunette
Thank you once again for posting your comments.
I refer to our email correspondence with each other and can confirm that the matter has been addressed.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Dear Sunette
Thank you once again for posting your comments.
I refer to our email correspondence with each other and can confirm that the matter has been addressed.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
