BM
Busi M

1 reviews | Active since Jan 2011

23 Nov 2016, 10:26

Blocked Cards

<p>I have lost my job for 10 months, but back at work for the past 3 Months. I was keeping my account active. But now my cards are blocked and have to carry cash everytime. I cant swipe but i can only withdraw. I have spoken to my branch and customer complain but they have also fail to assist me. Customer compalin consultant told me that there is nothing they can do. I can just move to another bank that can assist me. I have been having this account for the past 20 years. I have everything with Standard Bank but now i have to move.</p>

0
Replies (1)
Standard Bank
Standard Bank's reply23 Nov 2016, 16:02
Official
Good day Busi Thank you for your posting and allowing us an opportunity to investigate your complaint. This matter was allocated to a resolution specialist who will contact you to resolve your complaint. Kind regards Complaint Resolution Centre *** *** (fax) ***