BM
Busi M
1 reviews | Active since Jan 2011
23 Nov 2016, 10:26
Blocked Cards
<p>I have lost my job for 10 months, but back at work for the past 3 Months. I was keeping my account active. But now my cards are blocked and have to carry cash everytime. I cant swipe but i can only withdraw. I have spoken to my branch and customer complain but they have also fail to assist me. Customer compalin consultant told me that there is nothing they can do. I can just move to another bank that can assist me. I have been having this account for the past 20 years. I have everything with Standard Bank but now i have to move.</p>
Helpful (0)
Replies (1)0
Replies (1)Standard Bank's replyOfficial
23 Nov 2016, 16:02Good day Busi
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter was allocated to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Standard Bank's reply23 Nov 2016, 16:02
Official
Good day Busi
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter was allocated to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
