MM
Makhonza M

1 reviews | Active since Oct 2023

15 Nov 2023, 12:17

Blocked Accounts

I had a terrible experience with Standard Bank. They blocked my account due to suspected *****ulent activity. Despite following their instructions, providing all necessary documents, and writing an affidavit, my account remains inactive after 2 months. Disappointed and frustrated, I expressed my grievances in a review, only to receive false promises from their customer care service.

0
Replies (1)
Standard Bank
Standard Bank's reply15 Nov 2023, 12:19
Official
Dear Makhonza

This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands. 

We will be taking a closer a look and will get back to you 

Kindest regards, Standard Bank Hello Peter Team ***