BLOCKED ACCOUNT WITH STANDARD BANK

Hello peter,

Good day to complain about standard bank. I received a payment of R70,000. On Sunday the 30th October 2022 and my account was blocked. I called on Monday to find out the reason my account was blocked and was told by the consultant I spoke with that it is as a result of the received funds(R70,000) and that he will have to connect me with the ***** department of which he did and I waited for over an hour with no success of speaking with any of the ***** department consultants.

On Tuesday I decided to go to my branch at greenstone mall where I was connected again to ***** department via the phone and one of the consultants answered and requested that I make a police affidavit and a proof of payment for the transaction and that I must state the reason for the funds on the affidavit. He said upon doing that I must email to *** and a consultant will phone me within 48 hours after that. I did immediately and it's over 48 hours and no one has called. I have tried to call again this morning and was waiting for over an hour with no one answering.

I am indeed confused now and do not know what next to do. The sender of the said funds has also been to the branch and still no luck. I am kindly asking now that the funds be reversed back to the sender and my account unblocked or you unblocked and let me go ahead with the storage business that the funds are meant for. I also stated on my affidavit that further verifications can be done by calling my creditor but till this moment neither i or my creditor has been called and my account is still blocked....Please do help me reach out to standard bank. I have sent follow up email with still no responds from standard bank

My cell number is +***....

Kind regards Philimon Rangwetsi