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Zan R
1 reviews | Active since May 2023
05 Oct 2023, 13:48
Blocked account with no valid reason
Fully 6 day my account has been blocked no one has made means to contact me from standard bank I am the only one who keep calling them and the person who is handling my account investigation doesn't even call me to update me how far he's with the investigation...and we don't have food In my house because standard bank must make investigation on my account I will better go back to Capitec they never gave me this hard time there's nothing to eat no money for transport I must go around borrowing money but I have it this is out of hand seriously
Helpful (0)
Replies (5)0
Replies (5)
Standard Bank's replyOfficial
05 Oct 2023, 13:55Hi Zan
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards, Standard Bank Hello Peter Team***
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards, Standard Bank Hello Peter Team***
Standard Bank's reply05 Oct 2023, 13:55
Official
Hi Zan
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards, Standard Bank Hello Peter Team***
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards, Standard Bank Hello Peter Team***
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Zan R's updateReviewer Update
05 Oct 2023, 14:01You've been saying that ever since I started reporting this case and I am confused because I sent the affidavit you wanted
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Zan R's update05 Oct 2023, 14:01
Reviewer Update
You've been saying that ever since I started reporting this case and I am confused because I sent the affidavit you wanted
Standard Bank's replyOfficial
05 Oct 2023, 14:08Hi Zan
We sincerely apologize for the inconvenience caused.
Kindly note that we will follow up on this matter.
We will be in touch with further feedback.
Kindest regards
Standard Bank Hello Peter Team
***
We sincerely apologize for the inconvenience caused.
Kindly note that we will follow up on this matter.
We will be in touch with further feedback.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply05 Oct 2023, 14:08
Official
Hi Zan
We sincerely apologize for the inconvenience caused.
Kindly note that we will follow up on this matter.
We will be in touch with further feedback.
Kindest regards
Standard Bank Hello Peter Team
***
We sincerely apologize for the inconvenience caused.
Kindly note that we will follow up on this matter.
We will be in touch with further feedback.
Kindest regards
Standard Bank Hello Peter Team
***
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Zan R's updateReviewer Update
09 Oct 2023, 10:16Standard bank ***** department team has been giving me hard time .they blocked my account last week Friday because of the money that I received from my peer to peer investment and after they said I must go to the police station to make an affidavit stating that Where's the money coming from which I did and after that I have been the one who's calling Standard bank regarding this matter and the sad part since Monday they said they're escalating the matter they will call me after 48 hours but no one has called except me calling them because I am in need of that money that is in my account...I don't know what to do in this matter my contactable number **********
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Zan R's update09 Oct 2023, 10:16
Reviewer Update
Standard bank ***** department team has been giving me hard time .they blocked my account last week Friday because of the money that I received from my peer to peer investment and after they said I must go to the police station to make an affidavit stating that Where's the money coming from which I did and after that I have been the one who's calling Standard bank regarding this matter and the sad part since Monday they said they're escalating the matter they will call me after 48 hours but no one has called except me calling them because I am in need of that money that is in my account...I don't know what to do in this matter my contactable number **********
Standard Bank's replyOfficial
09 Oct 2023, 10:54Good Day Zan
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Thank you.
Kindest regards
Standard Bank Hello Peter Team
***
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Thank you.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply09 Oct 2023, 10:54
Official
Good Day Zan
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Thank you.
Kindest regards
Standard Bank Hello Peter Team
***
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Thank you.
Kindest regards
Standard Bank Hello Peter Team
***