Blocked account since 22 August

I am Sibanye Makubalo contact details *** / *** bleeding because of Standard Bank who is not paying attention to my situation they blocked my account on 22 August after Mr Bread deposited the money I won from competition.. I called them they said must send email with proof that proves that I won the money... The company sent proof but still today my account is blocked.. When I call the ***** Department they always escalating matter to Investigating Team then when I do follow up nothing, no contact or whatsoever when I asked them to transfer me to those investigating team they say they communicate with them via emails only... I have spent over R200 of Airtime trying to communicate with them....

The painful thing is no communication I don't know why my account is still on hold till today. The CEO of the company that deposited money to My account e-mailed them and even provided his personal contact details for them to call him should they need anything from him. FNB that sent money to My account confirmed with standard bank the money they sent , and emailed all documents they needed but still my account is on hold.. No communication while am stuck with the money that is in my account bt don't have access... I tried even they Facebook page but nothing

Since 22nd August is too much am disappointed and regret why I opened and account with them