cS
charne S

1 reviews | Active since Nov 2016

23 Nov 2016, 18:22

Blocked account, Pathetic Service, TOTALLY DISGUSTED

<p>I am currently in Kuwait and I am trying to do my banking but my account has been blocked without my permission. I have been put through to three different departments for the past 1 hour and 30 minutes and nobody seems to know what is going on. I need to pay my bond and I am unable to touch my funds. My brother is stranded in South Africa with no travelling fair and he is writing his final exams. I am so stressed because there seems to be no urgency that one of your clients is in a foreign country and none of your staff members knows what to do. I am definitely changing banks as soon as I get to South Africa.</p>

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Replies (1)
Standard Bank
Standard Bank's reply24 Nov 2016, 13:34
Official

Good day Charne Samuels

Please note that we have picked up that this review was duplicated, we shall close this one and work from the original review.

Thank you for your loyalty and support.

Best Regards

Complaint Resolution Centre
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