XM
Xolisa M
1 reviews | Active since Dec 2025
22 Dec 2025, 11:11
Blocked account over R30
Terrible service from Standard Bank. They blocked my account due to 'suspected *****ulent activity' over a R30 reimbur*****t from a friend. Despite providing an affidavit which they told me to get from a police station, my issue isn't resolved. It's been almost a week, and I'm still without access to my money. Feeling frustrated and not taken seriously. Not happy with how this was handled.
Helpful (0)
Replies (4)0
Replies (4)
Standard Bank's replyOfficial
22 Dec 2025, 11:13Dear Xolisa,
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologies for any inconvenience or unwarranted frustration this has given you.
Kindest Regards
Standard Bank Hello Peter Team
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Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologies for any inconvenience or unwarranted frustration this has given you.
Kindest Regards
Standard Bank Hello Peter Team
***
Standard Bank's reply22 Dec 2025, 11:13
Official
Dear Xolisa,
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologies for any inconvenience or unwarranted frustration this has given you.
Kindest Regards
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologies for any inconvenience or unwarranted frustration this has given you.
Kindest Regards
Standard Bank Hello Peter Team
***
XM
Xolisa M's updateReviewer Update
22 Dec 2025, 11:14Apolozing and still not doing anything?? That is wild!!
XM
Xolisa M's update22 Dec 2025, 11:14
Reviewer Update
Apolozing and still not doing anything?? That is wild!!
XM
Xolisa M's updateReviewer Update
31 Dec 2025, 07:41I've been waiting for your call since. I missed one on Monday and didn't even call back again? It's been so long Standard Bank, can this issue be fixed before the New Year? I'm tired!
XM
Xolisa M's update31 Dec 2025, 07:41
Reviewer Update
I've been waiting for your call since. I missed one on Monday and didn't even call back again? It's been so long Standard Bank, can this issue be fixed before the New Year? I'm tired!
Standard Bank's replyOfficial
02 Jan 2026, 15:24Good day Xolisa,
We would like to thank you for giving us the opportunity to address your matter.
We are glad we could assist.
Kindly let us know should need any further assistance.
Kindest Regards
Standard Bank Hello Peter Team
***
We would like to thank you for giving us the opportunity to address your matter.
We are glad we could assist.
Kindly let us know should need any further assistance.
Kindest Regards
Standard Bank Hello Peter Team
***
Standard Bank's reply02 Jan 2026, 15:24
Official
Good day Xolisa,
We would like to thank you for giving us the opportunity to address your matter.
We are glad we could assist.
Kindly let us know should need any further assistance.
Kindest Regards
Standard Bank Hello Peter Team
***
We would like to thank you for giving us the opportunity to address your matter.
We are glad we could assist.
Kindly let us know should need any further assistance.
Kindest Regards
Standard Bank Hello Peter Team
***