SM
Sphelele M
1 reviews | Active since Mar 2025
28 Mar 2025, 10:28
Blocked account, no communication
My account was blocked 8 days ago and when I called they said there’s a suspicious *****ulent transaction that occurred, I was told to was for the call from the bank and that was 8 days ago, I called again 6 days ago they still told me to wait until today no one has called me. I’m so frustrated I need the money in my bank account and I want to close my account with Standard Bank asap.
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Replies (1)
Standard Bank's replyOfficial
28 Mar 2025, 10:34Dear Sphelele,
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply28 Mar 2025, 10:34
Official
Dear Sphelele,
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***