MM
Masego M
1 reviews | Active since Feb 2025
13 Feb 2025, 13:26
Blocked account for no reason
My business account is blocked for no reason or anyone informing me. Now I can’t transaction. I called them last night & got cut off. No one bothered to call me back even though I advised them that I borrowed someone’s phone at the garage. Since I couldn’t pay for petrol my card declined. I had many chats with agents they provided me with numbers that are not working. My banker is not responding to my emails. I am helpless.
Masego
Helpful (0)
Replies (3)0
Replies (3)
Standard Bank's replyOfficial
13 Feb 2025, 13:31Good day Masego,
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply13 Feb 2025, 13:31
Official
Good day Masego,
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
MM
Masego M's updateReviewer Update
13 Feb 2025, 13:54I appreciate your feedback. But that doesn’t help as I am waiting to transport my children. I cannot move (don’t have petrol) cannot call don’t have airtime….
No to mention food.
I have been inconvenienced since last night….
No to mention food.
I have been inconvenienced since last night….
MM
Masego M's update13 Feb 2025, 13:54
Reviewer Update
I appreciate your feedback. But that doesn’t help as I am waiting to transport my children. I cannot move (don’t have petrol) cannot call don’t have airtime….
No to mention food.
I have been inconvenienced since last night….
No to mention food.
I have been inconvenienced since last night….
Standard Bank's replyOfficial
13 Feb 2025, 14:04Good day Masego,
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply13 Feb 2025, 14:04
Official
Good day Masego,
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***