Blocked account

Hell peter,

Two weeks ago i wrote a review here regarding my account that is being stopped by standard bank as they claim the funds received is subject to confirmation from my creditor. They demanded I send proof of payment for the said transaction which I did and was they advised to contact Yvonne mokomela who happened to be the investigator.

I contact Yvonne and she directed I contact kgauta malale who is the team leader for funds confirmation, upon contacting kgauta malale I received an auto responds that he is on leave and will only be back on 30th June but I can also contact lebogang for assistance.

I have contacted virtually all the emails copied in Yvonne responds and till this moment no one is telling me what is happening. I don’t know what is happening at the moment and my client is not trusting me anymore. My client has been to her bank confirming payment to me but standard bank is still holding funds without explanation.

I have been calling almost everyday since the account was blocked and the consultants I speak with at the ***** line keep telling me they will escalate the matter to the investigators but yet the investigators would never respond as to what is really happening or if additional documents are required from me or even calling my clients bank for confirmation. Please help as this is becoming unusual and unprofessional of standard bank.

Warm regards Obakeng rangwetsi