SB
Sinead B
1 reviews | Active since Jan 2015
12 Aug 2024, 13:21
Blocked account
I have an account with Standard bank for years now. Saturday i was unable to make ANY transactions on my account, when i called them i was told that my account is blocked because of a payment i received from an ''unknown'' source and they need to call the bank to confirm my payment. Why was i not notified about that my card will be blocked and what's it to you guys? I can't even access the money i have in that account because of this nonsense. If this is not resolved SOON, i will move to another bank that does not penalize me for receiving money.
Helpful (0)
Replies (2)0
Replies (2)
Standard Bank's replyOfficial
12 Aug 2024, 13:24Dear Sinead
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
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Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply12 Aug 2024, 13:24
Official
Dear Sinead
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
12 Aug 2024, 17:55Dear Sinead
We have emailed you, please review and respond to the email.
Looking forward to your response.
Thank you
Kindest regards
Standard Bank Hello Peter Team
***
We have emailed you, please review and respond to the email.
Looking forward to your response.
Thank you
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply12 Aug 2024, 17:55
Official
Dear Sinead
We have emailed you, please review and respond to the email.
Looking forward to your response.
Thank you
Kindest regards
Standard Bank Hello Peter Team
***
We have emailed you, please review and respond to the email.
Looking forward to your response.
Thank you
Kindest regards
Standard Bank Hello Peter Team
***