ZR
Zan R
1 reviews | Active since May 2023
03 Mar 2025, 15:29
Blocked account
I have been following up with a case for the last two weeks no one seems to attend it I am disgusted with standard bank.. What a poor service is this you can do better than this.. Planning to close every product that I have with standard bank
Helpful (0)
Replies (13)0
Replies (13)
Standard Bank's replyOfficial
03 Mar 2025, 15:30Dear Zan
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply03 Mar 2025, 15:30
Official
Dear Zan
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
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Zan R's updateReviewer Update
03 Mar 2025, 15:32You have been saying that the issue is on your attention till today I am tired
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Zan R's update03 Mar 2025, 15:32
Reviewer Update
You have been saying that the issue is on your attention till today I am tired
Standard Bank's replyOfficial
03 Mar 2025, 15:43Our team will be in touch with further feedback.
Standard Bank's reply03 Mar 2025, 15:43
Official
Our team will be in touch with further feedback.
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Zan R's updateReviewer Update
04 Mar 2025, 08:51How long is it gonna take for your Team to fix this issue clearly you don't wanna help me why don't you say so
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Zan R's update04 Mar 2025, 08:51
Reviewer Update
How long is it gonna take for your Team to fix this issue clearly you don't wanna help me why don't you say so
Standard Bank's replyOfficial
04 Mar 2025, 13:19The matter is being treated as a priority and our team is ensuring that it is resolved timeously.
We will revert with feedback as soon as possible.
We appreciate your patience.
Kindest regards,
Standard Bank Hello Peter Team
***
We will revert with feedback as soon as possible.
We appreciate your patience.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply04 Mar 2025, 13:19
Official
The matter is being treated as a priority and our team is ensuring that it is resolved timeously.
We will revert with feedback as soon as possible.
We appreciate your patience.
Kindest regards,
Standard Bank Hello Peter Team
***
We will revert with feedback as soon as possible.
We appreciate your patience.
Kindest regards,
Standard Bank Hello Peter Team
***
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Zan R's updateReviewer Update
05 Mar 2025, 10:46Still waiting for a proper feedback
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Zan R's update05 Mar 2025, 10:46
Reviewer Update
Still waiting for a proper feedback
Standard Bank's replyOfficial
05 Mar 2025, 11:09Good day Zan,
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply05 Mar 2025, 11:09
Official
Good day Zan,
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
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Zan R's updateReviewer Update
07 Mar 2025, 10:23How many times must I call you to follow up on my case why you have to take this long to solve this problem
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Zan R's update07 Mar 2025, 10:23
Reviewer Update
How many times must I call you to follow up on my case why you have to take this long to solve this problem
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Zan R's updateReviewer Update
07 Mar 2025, 12:24How long does your investigation take because it's been 4 full week following up on this case with no answers
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Zan R's update07 Mar 2025, 12:24
Reviewer Update
How long does your investigation take because it's been 4 full week following up on this case with no answers
Standard Bank's replyOfficial
08 Mar 2025, 09:47Hi Zan
Our team will provide feedback once matter has been finalized.
Continue to have a great day further.
Kindest regards
Standard Bank Hello Peter Team
***
Our team will provide feedback once matter has been finalized.
Continue to have a great day further.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply08 Mar 2025, 09:47
Official
Hi Zan
Our team will provide feedback once matter has been finalized.
Continue to have a great day further.
Kindest regards
Standard Bank Hello Peter Team
***
Our team will provide feedback once matter has been finalized.
Continue to have a great day further.
Kindest regards
Standard Bank Hello Peter Team
***
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Zan R's updateReviewer Update
15 Mar 2025, 09:32I think I must just forget about this account because it's been years
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Zan R's update15 Mar 2025, 09:32
Reviewer Update
I think I must just forget about this account because it's been years
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Zan R's updateReviewer Update
16 Mar 2025, 10:03I think you're no longer invistigating transaction you are invistigating a ****** case because what is this nonsense it's been a full month just tell me when you're not willing to open my account
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Zan R's update16 Mar 2025, 10:03
Reviewer Update
I think you're no longer invistigating transaction you are invistigating a ****** case because what is this nonsense it's been a full month just tell me when you're not willing to open my account
Standard Bank's replyOfficial
17 Mar 2025, 15:37Hi Zan
Another follow up has been done.
We will advise as soon as we receive feedback.
Kindest regards
Standard Bank Hello Peter Team
***
Another follow up has been done.
We will advise as soon as we receive feedback.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply17 Mar 2025, 15:37
Official
Hi Zan
Another follow up has been done.
We will advise as soon as we receive feedback.
Kindest regards
Standard Bank Hello Peter Team
***
Another follow up has been done.
We will advise as soon as we receive feedback.
Kindest regards
Standard Bank Hello Peter Team
***