LP
Lesibana P
1 reviews | Active since Nov 2023
23 Nov 2023, 14:17
Blocked account
I opened myMo account last month online then received my salary , this month am surprised I can’t use the account since they freezed it . I went to the branch last week the 15 November. They couldn’t assist and said I should wait 40 hours even today I can’t do anything with my account. Iam so frustrated coz my children don’t even have food
Helpful (0)
Replies (4)0
Replies (4)
Standard Bank's replyOfficial
23 Nov 2023, 14:18Hi Lesibana
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's reply23 Nov 2023, 14:18
Official
Hi Lesibana
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's replyOfficial
24 Nov 2023, 12:32Hi Lesibana
Thank you for taking our call. Thank you for allowing us the opportunity to turn your experience with us into a positive one. Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist.
Thank you for taking our call. Thank you for allowing us the opportunity to turn your experience with us into a positive one. Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist.
Should you need any further assistance, we’re always here to help.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's reply24 Nov 2023, 12:32
Official
Hi Lesibana
Thank you for taking our call. Thank you for allowing us the opportunity to turn your experience with us into a positive one. Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist.
Thank you for taking our call. Thank you for allowing us the opportunity to turn your experience with us into a positive one. Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist.
Should you need any further assistance, we’re always here to help.
Kindest regards,
Standard Bank Hello Peter Team
LP
Lesibana P's updateReviewer Update
24 Nov 2023, 12:36Hi
Thank you very much for your assistance, my issue has been resolved.
Basetsana from the branch really assisted too.
Regards Lesibana
Thank you very much for your assistance, my issue has been resolved.
Basetsana from the branch really assisted too.
Regards Lesibana
LP
Lesibana P's update24 Nov 2023, 12:36
Reviewer Update
Hi
Thank you very much for your assistance, my issue has been resolved.
Basetsana from the branch really assisted too.
Regards Lesibana
Thank you very much for your assistance, my issue has been resolved.
Basetsana from the branch really assisted too.
Regards Lesibana
Standard Bank's replyOfficial
24 Nov 2023, 12:44Dear Lesibana
Thank you so much for your rating and your kind words.
We have sent your compliment to the relevant department so they can celebrate their win.
We appreciate you taking the time to share your excellent experience with us.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you so much for your rating and your kind words.
We have sent your compliment to the relevant department so they can celebrate their win.
We appreciate you taking the time to share your excellent experience with us.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply24 Nov 2023, 12:44
Official
Dear Lesibana
Thank you so much for your rating and your kind words.
We have sent your compliment to the relevant department so they can celebrate their win.
We appreciate you taking the time to share your excellent experience with us.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you so much for your rating and your kind words.
We have sent your compliment to the relevant department so they can celebrate their win.
We appreciate you taking the time to share your excellent experience with us.
Kindest regards
Standard Bank Hello Peter Team
***