MP
Matamela P

1 reviews | Active since Oct 2023

14 Jun 2024, 09:49

Blocked account

Bank is very useless they dont tell me the reason why they blocked my account its been weeks now i even haven't heard from them.they alwayd promising to call but they never do that their consultants will promise that issue will be resolved in 48 hours its been weeks now Now i cannot use my hard earned money becouse of this bank

0
Replies (4)
Standard Bank
Standard Bank's reply14 Jun 2024, 09:53
Official
Good day Matamela

We are saddened to hear that this has been your experience. 

We take these matters very seriously and can assure you that we will be attending to your query with urgency. 

We will be taking a closer a look and will get back to you shortly. 

Kindest regards
Standard Bank Hello Peter Team 
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MP
Matamela P's update14 Jun 2024, 09:55
Reviewer Update
You always take a closer look uts been weeks now since you blocked my account are you a robot
Standard Bank
Standard Bank's reply14 Jun 2024, 09:58
Official
Good day Matamela

We appreciate you making us aware of this. 

We want to make sure that your issue is taken care of right away. 

Kind regards
Standard Bank Hello Peter Team
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MP
Matamela P's update14 Jun 2024, 09:59
Reviewer Update
When are you going to do that?