KM
Kgotso M
1 reviews | Active since Aug 2022
06 Mar 2025, 18:10
Blocked account
Standard bank has left me in disbelief , my account has been blocked for over a month now and I have n out been contacted at all , I called and went to the branch multiple times and still no feedback , they tell you they will email and escalate the matter but no response, since 31 January !
Helpful (0)
Replies (3)0
Replies (3)
Standard Bank's replyOfficial
07 Mar 2025, 08:06Dear Kgotso M,
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply07 Mar 2025, 08:06
Official
Dear Kgotso M,
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
10 Mar 2025, 16:34Although we called, we were unable to reach you. Please include a time that is convenient for us to reach you. I look forward to hearing from you.
Standard Bank's reply10 Mar 2025, 16:34
Official
Although we called, we were unable to reach you. Please include a time that is convenient for us to reach you. I look forward to hearing from you.
KM
Kgotso M's updateReviewer Update
16 Mar 2025, 00:36I’ve sent multiple emails and I’ve called the ***** line a told they can see that he been calling and several emails were sent to the investigation department but yet no one has contacted me about it .
I was called after I left the review for the first time and yet the lady could it help me anyway saying she’s putting me through the relevant department which I was on hold for 25 minutes then the line cut on its own .
My account has been locked since January 31st and I haven’t gotten any explanation to why and no communication whatsoever , I don’t even know when was I unable to be reached , my financial obligations are on hold due to this and it has been the biggest inconvenience yet that I have ever received !
I was called after I left the review for the first time and yet the lady could it help me anyway saying she’s putting me through the relevant department which I was on hold for 25 minutes then the line cut on its own .
My account has been locked since January 31st and I haven’t gotten any explanation to why and no communication whatsoever , I don’t even know when was I unable to be reached , my financial obligations are on hold due to this and it has been the biggest inconvenience yet that I have ever received !
KM
Kgotso M's update16 Mar 2025, 00:36
Reviewer Update
I’ve sent multiple emails and I’ve called the ***** line a told they can see that he been calling and several emails were sent to the investigation department but yet no one has contacted me about it .
I was called after I left the review for the first time and yet the lady could it help me anyway saying she’s putting me through the relevant department which I was on hold for 25 minutes then the line cut on its own .
My account has been locked since January 31st and I haven’t gotten any explanation to why and no communication whatsoever , I don’t even know when was I unable to be reached , my financial obligations are on hold due to this and it has been the biggest inconvenience yet that I have ever received !
I was called after I left the review for the first time and yet the lady could it help me anyway saying she’s putting me through the relevant department which I was on hold for 25 minutes then the line cut on its own .
My account has been locked since January 31st and I haven’t gotten any explanation to why and no communication whatsoever , I don’t even know when was I unable to be reached , my financial obligations are on hold due to this and it has been the biggest inconvenience yet that I have ever received !