ME
Masuku E

1 reviews | Active since Jul 2023

04 Jul 2023, 18:56

Blocked Account

Good evening Hellopeter i was making a transaction on my App they were unsuccessful. I went to one of the branches in Burgersfort today and they told me my fingers are not working i must go to home affairs to clear them. I asked why the cashier said I'm involved in ***** as I've received a payment from FNB account. I am even told that i will be arrested. The money I'm receiving is from BigDeal online store where i buy products pay them through Payfast using my Capitec account. I buy from BigDeal store and and resell after few days. I have emails from Payfast and Bigdeal including invoices to prove that I'm not involved in *****. I am aware of the activities in my account. Can they kindly open my account, my children's is being paid into this account.

Your help is my last resort.

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Replies (1)
Standard Bank
Standard Bank's reply04 Jul 2023, 19:24
Official
Good Day  Masuku

This is not the level of service we strive for. 

We understand your frustration and are here to help. 

We can assure you that your matter is now in the right hands. 

Our team will be in touch. 

Kindest regards
Standard Bank Hello Peter Team 
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