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Paula M

1 reviews | Active since Oct 2024

28 Oct 2024, 13:54

Blocked account

My account has been blocked due to "*****ulent suspicions" on my account. It's been over two weeks that I am unable to access my money which is highly inconvenient because I need to live but standard banks lack of communication and updates is really disappointing. I submitted all the required documents but this supposed investigator is yet to contact me. For something as serious as ***** standard bank is way too relaxed in their reaction and response

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Standard Bank
Standard Bank's reply28 Oct 2024, 13:57
Official
Dear Paula, 

Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of. 

We sincerely apologise for any inconvenience or unwarranted frustration this has given you. 

Kindest regards, 
Standard Bank Hello Peter Team 
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