Blocked account

I wrote a review here last week regarding my blocked account with standard bank and till this moment I am to yet to be sorted. I was advised by one of the consultants j spoke with on phone to email across proof of payments of the actual transaction that requires confirmation which I did to transactional ***** ops.

The assigned investigator of the matter only emailed last last week Thursday that she has forwarded my request and till this moment they still haven’t responded. I am not sure what they want from me and if there is any other reason they are still holding account as it is over a week.

I am indeed very disappointed with the banks services and wish something can be done to get this sorted today.

Kind regards Philimon Obakeng