1 reviews | Active since Jul 2026
Blocked Account
I don't even know what to say anymore. It more like 2 months now and my card is blocked because of R400.
First, they asked me to visit the branch and the branch didn't help me.
I called them again and they asked me to get the proof of payment and luckily I was able to contact my client a did obtain the proof of payment. I sent it to them. After few days they responded and told me it will be shared with the investigation team.
Okay!!!
Almost a week later, they phoned me and asked me to get affidavit and also ask the client who sent me money (R400) to do the affidavit and explain what was the money for.
For me, they said I must explain why I was using personal card for business purposes, yet few days before the incident I requested Standard Bank to help me open a business account. A lady even phoned me and I told her I want to fix my personal account first before I can proceed with this. Mind you, the request was made directly from CIPC website because I recently opened a company and it was already operating. That is why I requested them to help me with business support.
For me I would have done the affidavit on my end but my client is not even from the same province and this has nothing to do with her. I'm really failing to understand.
I eventually gave up my whole money that was locked in there and struggled the whole month because that money was part of my budget. Now the money is still showing on the app but I can't use. Why can't they just close my app as well coz I'm tired, like really tired.
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards
Standard Bank Hello Peter Team
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Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards
Standard Bank Hello Peter Team
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