MM
Makhonza M

1 reviews | Active since Oct 2023

26 Oct 2023, 16:45

Blocked account

I wish to express my profound disappointment in Standard Bank for their handling of my account. It has been inaccessible since September 4th due to suspicions of *****ulent activity from the source of funds deposited. I was instructed to visit the police station and provide an affidavit detailing the source of the funds, which I promptly did. Despite my consistent efforts, including frequent phone calls and visits to various bank branches, I have received no assistance. What I once considered a reputable bank has turned out to be a significant disappointment.

I'm extremely dissatisfied

0
Replies (5)
Standard Bank
Standard Bank's reply26 Oct 2023, 16:50
Official
Dear Makhonza

Thank you for raising your concerns with us.

Our dedicated consultants will look into this matter and provide you with feedback.

Please be on the look out for further feedback.

Kind regards
Standard Bank Social Media
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Standard Bank
Standard Bank's reply26 Oct 2023, 16:59
Official
Dear Makhonza

Our team has just tried calling you however your phone is on voicemail.

Please send us the convenient time we may contact you.

Looking forward to hear from you.

 
Kind regards
Standard Bank Social Media
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MM
Makhonza M's update26 Oct 2023, 17:43
Reviewer Update
My phone was off battery however, you can now call me.
Standard Bank
Standard Bank's reply26 Oct 2023, 17:57
Official
Dear Makhonza

Thank you for writing back to us.

We will share this request with our team

Have a great evening further.

 
Kind regards
Standard Bank Social Media
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Standard Bank
Standard Bank's reply27 Oct 2023, 16:26
Official
Dear Makhonza

Please note that our team tried calling you again and your phone goes straight to voicemail.

Kindly confirm a convenient time we can contact you.

Looking forward to your feedback.

 
Kind regards
Standard Bank Social Media
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