TZ
Tafara Z
1 reviews | Active since Apr 2020
06 Feb 2025, 16:13
Blocked Account
I have called the ***** department three times over my account which is on hold. I have been advised that the hold is due to funds of R49366 coming from a Nedbank account around the 3rd of February. If i had received that amount i would have known but nontheless I have checked my statement for that payment around that date and i dont have any payment matching that amount. They keep saying the issue has been escalated someone will call but noone is calling. In the meantime my creditors keep calling endlessly.
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Replies (2)0
Replies (2)
Standard Bank's replyOfficial
06 Feb 2025, 16:31Dear Tafara,
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply06 Feb 2025, 16:31
Official
Dear Tafara,
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
TZ
Tafara Z's updateReviewer Update
06 Feb 2025, 16:38I need assistance urgently please
I have called the department again and noone seems to have a clue what is going on!!!!!!!!!!!!!!!!!!!!
I have called the department again and noone seems to have a clue what is going on!!!!!!!!!!!!!!!!!!!!
TZ
Tafara Z's update06 Feb 2025, 16:38
Reviewer Update
I need assistance urgently please
I have called the department again and noone seems to have a clue what is going on!!!!!!!!!!!!!!!!!!!!
I have called the department again and noone seems to have a clue what is going on!!!!!!!!!!!!!!!!!!!!