BS
Bigboy S

1 reviews | Active since Aug 2019

16 Aug 2019, 10:22

Blocked account

Am very disappointed with standardbank I received money from a client and they block my account and this is the bank I have been using for more than 10 years . Everytime when I go to the branch they give me stories and call center as well . One lady called Mary Hlokwa told me she is the one who block my account because of ***** and surprisingly I never received the money instead my account is still blocked from April till today. Please help I need my account back because I never ***** anyone

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Replies (2)
Standard Bank
Standard Bank's reply16 Aug 2019, 13:28
Official
Good day 

Thank you for bringing your concerns to our attention.
Your concerns have been escalated to our management team.
We appreciate your support and loyalty. 
 
Kind regards
Complaint Resolution Centre
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Standard Bank
Standard Bank's reply25 Sept 2019, 08:09
Official
Dear Bigboy Simelane

Thank you once again for posting your comments.

I refer to our email correspondence with each other and can confirm that this matter has been attended to.

Kind regards

Clint Petersen
Complaint Resolution Centre
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