ZR
Zan R

1 reviews | Active since May 2023

19 Feb 2025, 16:07

Blocked account

I am not happy at all My Standard bank new account was blocked after receiving some funds no one has called me yet my number is *** ID no *** Zandile RAMANGOANE I would like to know what have I done wrong with my account

0
Replies (26)
Standard Bank
Standard Bank's reply19 Feb 2025, 16:18
Official
Dear Zan 

Thank you for bringing this issue to our attention. 

As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of. 

We sincerely apologize for any inconvenience or unwarranted frustration this has given you. 

Kindest regards
Standard Bank Hello Peter Team 
***
ZR
Zan R's update19 Feb 2025, 16:22
Reviewer Update
Can one of you consultant call me as I want to know what's wrong that I have done with the account
Standard Bank
Standard Bank's reply19 Feb 2025, 16:25
Official
The matter is receiving our attention Zan. Our team will definitely call you, please be on the look out for our call.
ZR
Zan R's update19 Feb 2025, 18:08
Reviewer Update
They can call me now I was in a taxi coming from work
Standard Bank
Standard Bank's reply19 Feb 2025, 18:24
Official
Dear Zan 

Thank you for taking our call.

As explained this matter is still under investigations.

Please be on the look out for final feedback within the stipulated turn around time.

Have a great evening.

Kindest regards
Standard Bank Hello Peter Team 
***




ZR
Zan R's update22 Feb 2025, 09:30
Reviewer Update
What I don't understand with you guy's is that you don't tell me the why is the account block but I must wait for your investigation I think invistigation are contacted when there's a case but I am a bit confused with standard bank because no one is telling me the course of my account being investigated
ZR
Zan R's update22 Feb 2025, 09:50
Reviewer Update
Even now you not giving me my answers what exactly are you investigating if you can't tell me... Because it was going to be understandable if you told me the reason why account is blocked now nothing you are just investigating wow wow standard bank
ZR
Zan R's update22 Feb 2025, 10:07
Reviewer Update
When will be that
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Zan R's update22 Feb 2025, 14:26
Reviewer Update
Wololo you've been saying that
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Zan R's update24 Feb 2025, 14:49
Reviewer Update
Day number 7 no call nothing or you are still finding the problem
Standard Bank
Standard Bank's reply24 Feb 2025, 17:37
Official
Good day Zan,

The matter is being treated as a priority and our team is ensuring that it is resolved timeously . 

We will revert with feedback as soon as possible . 

We appreciate your patience. 

Kindest regards 
Standard Bank Hello Peter Team 
***
ZR
Zan R's update25 Feb 2025, 18:01
Reviewer Update
Good evening patiently waiting for your feedback on my case
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Zan R's update26 Feb 2025, 10:01
Reviewer Update
Wait patiently
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Zan R's update02 Mar 2025, 10:57
Reviewer Update
I have sent everything thing that I received on the 17 with a affidavit
Standard Bank
Standard Bank's reply03 Mar 2025, 07:26
Official
The matter is being treated as a priority and our team is ensuring that it is resolved timeously. 

We will revert with feedback as soon as possible. 

We appreciate your patience. 

Thank you. 

Kindest regards, 
Standard Bank Hello Peter Team 
***
ZR
Zan R's update03 Mar 2025, 10:38
Reviewer Update
How long is that going to take bcz i have waited for a full 12 days already
ZR
Zan R's update03 Mar 2025, 13:21
Reviewer Update
This is not on I will consider closing everything that I have with this bank since it has poor service towards customers
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Zan R's update03 Mar 2025, 13:48
Reviewer Update
Now you have a new tandacy of not replying to me
Standard Bank
Standard Bank's reply03 Mar 2025, 15:48
Official
Our team will be in touch with further feedback.


ZR
Zan R's update03 Mar 2025, 16:57
Reviewer Update
Just lost hope
Standard Bank
Standard Bank's reply04 Mar 2025, 08:50
Official
The matter is being treated as a priority and our team is ensuring that it is resolved timeously. 
We will revert with feedback as soon as possible. 
We appreciate your patience. 

Kindest regards, 
Standard Bank Hello Peter Team 
***
ZR
Zan R's update04 Mar 2025, 08:56
Reviewer Update
The is no timeless here it's been a whole ****en 2 weeks
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Zan R's update04 Mar 2025, 09:15
Reviewer Update
Is that what do you mean timeously nonsense
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Zan R's update04 Mar 2025, 10:34
Reviewer Update
I just called the ***** team it seems like everyone is full of **** why is it taking long to fix the issue now you are telling me nonsense that the my complaint was logged on the 26 of which I have been complaining since and no one wanted to attend the case
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Zan R's update04 Mar 2025, 10:35
Reviewer Update
Started complaining about this account on the 19 of February now you busy telling me every sort of a ****
Standard Bank
Standard Bank's reply04 Mar 2025, 22:32
Official
Hello Zan,

Thank you for getting back to us. 

We will follow-up and provide feedback. 

Kindest regards 
Standard Bank Hello Peter Team 
***