MM
Mathopane M

1 reviews | Active since Apr 2024

05 Apr 2024, 15:22

Blocked accound

My account was blocked,I sent more than 10 emails with no real response, they keep on saying they will escalate the matter

0
Replies (3)
Standard Bank
Standard Bank's reply05 Apr 2024, 15:24
Official
Dear Mathopane, 

Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of. 

We sincerely apologise for any inconvenience or unwarranted frustration this has given you. 

Kindest regards, 
Standard Bank Hello Peter Team ***
MM
Mathopane M's update08 Apr 2024, 20:50
Reviewer Update
You only make promises you never fulfill
Standard Bank
Standard Bank's reply09 Apr 2024, 07:07
Official
Dear Mathopane

We sincerely apologize for the delay.

We will follow up with the agent dealing this matter.

Our team will be in touch.

Kindest regards, 
Standard Bank Hello Peter Team 
***