ZG
Zareth G
1 reviews | Active since Mar 2023
24 Aug 2023, 08:09
Blocked
Good morning My account is blocked at standard bank. I can do no transactions also. I was at Sabie branch and submit an affidavit that 8 have no knowledge of a certain amount or transaction. My account is still block and I need money. I think it is unfair to block. People ACCOUNT without informing them
Helpful (0)
Replies (4)0
Replies (4)
Standard Bank's replyOfficial
24 Aug 2023, 08:15Hi Zareth
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's reply24 Aug 2023, 08:15
Official
Hi Zareth
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards,
Standard Bank Hello Peter Team
ZG
Zareth G's updateReviewer Update
25 Aug 2023, 11:41GOOD MORNING. I GOT A CALL FROM STANDARD BANK ***** UNIT. THE LADY ADMIT THAT SHE RECEIVED MY DOCUMENTS BUT SHE REFUSED TO UNBLOCK MY ACCOUNT. TELLING ME SHE MUST WAIT FOR CAPITEC BANK REPORT OR DOCUMENTS. I STILL REALLY DON'T UNDERSTAND WHY MY ACCOUNT WAS BLOCKED BY BOTH. I JUST DONE MY WORK FOR CHARITY ORGANISATION THAT I RESIGNED NOW FROM BECAUSE I DON'T NEED ALL THIS. MY PENSION WILL BE PAID IN NEXT WEEk. The lady said yes the funds will be paid in but I will not be able to pay even my rent. Currently I can't even buy a bread. Banks just block people left right and centre WITHOUT TALKING TO THEM. Please help
ZG
Zareth G's update25 Aug 2023, 11:41
Reviewer Update
GOOD MORNING. I GOT A CALL FROM STANDARD BANK ***** UNIT. THE LADY ADMIT THAT SHE RECEIVED MY DOCUMENTS BUT SHE REFUSED TO UNBLOCK MY ACCOUNT. TELLING ME SHE MUST WAIT FOR CAPITEC BANK REPORT OR DOCUMENTS. I STILL REALLY DON'T UNDERSTAND WHY MY ACCOUNT WAS BLOCKED BY BOTH. I JUST DONE MY WORK FOR CHARITY ORGANISATION THAT I RESIGNED NOW FROM BECAUSE I DON'T NEED ALL THIS. MY PENSION WILL BE PAID IN NEXT WEEk. The lady said yes the funds will be paid in but I will not be able to pay even my rent. Currently I can't even buy a bread. Banks just block people left right and centre WITHOUT TALKING TO THEM. Please help
Standard Bank's replyOfficial
25 Aug 2023, 11:47Dear Zareth
The matter is being treated as a priority and our team is ensuring that it is resolved timeously . We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
The matter is being treated as a priority and our team is ensuring that it is resolved timeously . We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply25 Aug 2023, 11:47
Official
Dear Zareth
The matter is being treated as a priority and our team is ensuring that it is resolved timeously . We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
The matter is being treated as a priority and our team is ensuring that it is resolved timeously . We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
31 Aug 2023, 13:50Hi Zareth
Please note that we tried calling you but no response. Thank you for allowing us the opportunity to turn your experience with us into a positive one. Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist.
Please note that we tried calling you but no response. Thank you for allowing us the opportunity to turn your experience with us into a positive one. Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist.
Should you need any further assistance, we’re always here to help.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's reply31 Aug 2023, 13:50
Official
Hi Zareth
Please note that we tried calling you but no response. Thank you for allowing us the opportunity to turn your experience with us into a positive one. Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist.
Please note that we tried calling you but no response. Thank you for allowing us the opportunity to turn your experience with us into a positive one. Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist.
Should you need any further assistance, we’re always here to help.
Kindest regards,
Standard Bank Hello Peter Team