ZG
Zareth G

1 reviews | Active since Mar 2023

16 Jun 2024, 12:14

Block AGAIN

My account is for some unknown reason block for any debt transaction. I can't even buy a bread. There was a payment for me by someone that own my for 5 years money. Friday the 14 June 2024 the money was.paid into my account. Then I want to sent the funds for investment at crypto . I COULDN'T NOT. I COULDN'T EVEN SENT MY DAUGHTER 50.00. I GOT 4 SMS'SE FROM STANDARD BANK ***** DEPARTMENT ÀSK ME IF IT WAS ME THAT TRY TO SENT FUNDS TO CRYPTO. I REP**** YES 4 TIMES. I SENT 4EMAILS ASKING WHAT IS GOING ON. I went yesterday 15 June 2024 to Standard Bank Howick. They contact the ***** department THEY SAID IT IS BECAUSE OF HIGH AMOUNT PAID INTO MY ACCOUNT NOT EVEN 60000.00 WHAT A JOKE and then I was informed that I will receive a email. Nothing yet. MY POINT AND CONCERN IS AS 1. WHY WAS I NEVER INFORM THAT WHEN HIGH AMOUNT COME INTO MY ACCOUNT I MUST ASKED PREMISSION FROM STANDARD BANK OR INFORM THEM. I NEVER KNEW THAT. AND AS I SAY. IT WAS MONEY OWN TO ME 2. MY SASSA IS ALSO PAID INTO AND THAT IS MY REALLIFE LINE.. NOT THE MONEY THAT WAS OWN TO ME 3. PLEASE PLEASE UNBLOCK MY ACCOUNT

0
Replies (8)
Standard Bank
Standard Bank's reply16 Jun 2024, 13:13
Official
Hi Zareth

Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution. 

Please be on the look out for a call from our team. 

Kindest regards, Standard Bank Hello Peter Team *** 

Best regards,

ZG
Zareth G's update17 Jun 2024, 10:49
Reviewer Update
My account is for some unknown reason block for any debt transaction. I can't even buy a bread. There was a payment for me by someone that own my for 5 years money. Friday the 14 June 2024 the money was.paid into my account. Then I want to sent the funds for investment at crypto . I COULDN'T NOT. I COULDN'T EVEN SENT MY DAUGHTER 50.00. I GOT 4 SMS'SE FROM STANDARD BANK ***** DEPARTMENT ÀSK ME IF IT WAS ME THAT TRY TO SENT FUNDS TO CRYPTO. I REP**** YES 4 TIMES. I SENT 4EMAILS ASKING WHAT IS GOING ON. I went yesterday 15 June 2024 to Standard Bank Howick. They contact the ***** department THEY SAID IT IS BECAUSE OF HIGH AMOUNT PAID INTO MY ACCOUNT NOT EVEN 60000.00 WHAT A JOKE and then I was informed that I will receive a email. Nothing yet.
MY POINT AND CONCERN IS AS
1. WHY WAS I NEVER INFORM THAT WHEN HIGH AMOUNT COME INTO MY ACCOUNT I MUST ASKED PREMISSION FROM STANDARD BANK OR INFORM THEM. I NEVER KNEW THAT. AND AS I SAY. IT WAS MONEY OWN TO ME
2. MY SASSA IS ALSO PAID INTO AND THAT IS MY REALLIFE LINE.. NOT THE MONEY THAT WAS OWN TO ME
3. PLEASE PLEASE UNBLOCK MY ACCOUNT

Standard Bank
Standard Bank's reply17 Jun 2024, 11:03
Official
Dear Zareth,

Thank you for coming back to us.

Our team is still looking into this matter and will be in touch with you. We are doing our best to ensure that all your concerns are amicably resolved.

We value your continued support and patience. 

Kindest regards
Standard Bank Hello Peter Team 
*** 

Best regards,

ZG
Zareth G's update18 Jun 2024, 08:08
Reviewer Update
Standard Bank Anti-*****: URGENT ACTION REQUIRED! If the internet banking payment to a Crypto Currency provider on 14/06 for 57500.0 was conducted by you and is valid, please reply Y, if not urgently reply N for a consultant to contact you, alternatively call us asap on *** or +***. Alert! Standard Bank will NEVER request your OTP, not even the ***** department. If you receive a request to provide your OTP, immediately end the interaction and contact the bank to report. NEVER share your OTP with anyone.

I GOT ABOVE 4TINES ON RHE 14/6/24. AND MY ANSWER WAS YES EVERY TIME

My account is for some unknown reason block for any debt transaction. I can't even buy a bread. There was a payment for me by someone that own my for 5 years money. Friday the 14 June 2024 the money was.paid into my account. Then I want to sent the funds for investment at crypto . I COULDN'T NOT. I COULDN'T EVEN SENT MY DAUGHTER 50.00. I GOT 4 SMS'SE FROM STANDARD BANK ***** DEPARTMENT ÀSK ME IF IT WAS ME THAT TRY TO SENT FUNDS TO CRYPTO. I REP**** YES 4 TIMES. I SENT 4EMAILS ASKING WHAT IS GOING ON. I went yesterday 15 June 2024 to Standard Bank Howick. They contact the ***** department THEY SAID IT IS BECAUSE OF HIGH AMOUNT PAID INTO MY ACCOUNT NOT EVEN 60000.00 WHAT A JOKE and then I was informed that I will receive a email. Nothing yet.
MY POINT AND CONCERN IS AS
1. WHY WAS I NEVER INFORM THAT WHEN HIGH AMOUNT COME INTO MY ACCOUNT I MUST ASKED PREMISSION FROM STANDARD BANK OR INFORM THEM. I NEVER KNEW THAT. AND AS I SAY. IT WAS MONEY OWN TO ME
2. MY SASSA IS ALSO PAID INTO AND THAT IS MY REALLIFE LINE.. NOT THE MONEY THAT WAS OWN TO ME
3. PLEASE PLEASE UNBLOCK MY ACCOUNT

YESTERDAY THE 17/6/24 I WAS INFORM VUA EMAIL THAT I MUST QHAT 7 WORKING DAYS BEFIRE AN INSPECTOR WILL CONTACT ME...
STANDARD BANK CREATED THE MESS BY BLICK MY ACCOUNT BECAUSE OF RHE FUNDS THAT WAS PAID INTO MY ACCOUNT....
STANDARD BANK SAW IT AS *****ULENTLY TRANSACTION/PAYMENT AND BLOCK MY ACCOUNT
BUT
THE SAME TIME THEY SENT ME SMSE 4 TIMES ASKING ME IF IT IS ME THAT WANT TO DO A CRYPTO TRANSACTION AND 4 TIMES I SAID YES.
STANDARD BANK NEVER TOLD ME THAT I NEED PERMISSION FROM THEM TO GET FUNDS ITO MY ACCOUNT THEY JUST ASSUME IT IS ***** AND BLOCK ME.....
NOWW I AM RHE ONE SUFFER BECAUSE OF THEIR ACTION

THAT WAS A ONCE OF PAYMENT FOR MONEY ONWN TO ME FOR AWHILE

MYBSASSA THAT IS REALLY MY ONLY INCOME IS ALSO PAID IN TO STANDARD BANK

PLEASE UNBLOCK MY ACCOUNT PLEASE


Standard Bank
Standard Bank's reply18 Jun 2024, 08:42
Official
Dear Zareth,

The matter is being investigated and our team is ensuring that it is resolved timeously . 

We will revert with feedback as soon as possible . 

We appreciate your patience. 

Thank you 

Kindest regards, 
Standard Bank Hello Peter Team 
***

Best regards,

ZG
Zareth G's update19 Jun 2024, 09:06
Reviewer Update
Standard Bank Anti-*****: URGENT ACTION REQUIRED! If the internet banking payment to a Crypto Currency provider on 14/06 for 57500.0 was conducted by you and is valid, please reply Y, if not urgently reply N for a consultant to contact you, alternatively call us asap on ********** or +**********0. Alert! Standard Bank will NEVER request your OTP, not even the ***** department. If you receive a request to provide your OTP, immediately end the interaction and contact the bank to report. NEVER share your OTP with anyone.

I GOT ABOVE 4TINES ON RHE 14/6/24. AND MY ANSWER WAS YES EVERY TIME

My account is for some unknown reason block for any debt transaction. I can't even buy a bread. There was a payment for me by someone that own my for 5 years money. Friday the 14 June 2024 the money was.paid into my account. Then I want to sent the funds for investment at crypto . I COULDN'T NOT. I COULDN'T EVEN SENT MY DAUGHTER 50.00. I GOT 4 SMS'SE FROM STANDARD BANK ***** DEPARTMENT ÀSK ME IF IT WAS ME THAT TRY TO SENT FUNDS TO CRYPTO. I REP**** YES 4 TIMES. I SENT 4EMAILS ASKING WHAT IS GOING ON. I went yesterday 15 June 2024 to Standard Bank Howick. They contact the ***** department THEY SAID IT IS BECAUSE OF HIGH AMOUNT PAID INTO MY ACCOUNT NOT EVEN 60000.00 WHAT A JOKE and then I was informed that I will receive a email. Nothing yet.
MY POINT AND CONCERN IS AS
1. WHY WAS I NEVER INFORM THAT WHEN HIGH AMOUNT COME INTO MY ACCOUNT I MUST ASKED PREMISSION FROM STANDARD BANK OR INFORM THEM. I NEVER KNEW THAT. AND AS I SAY. IT WAS MONEY OWN TO ME
2. MY SASSA IS ALSO PAID INTO AND THAT IS MY REALLIFE LINE.. NOT THE MONEY THAT WAS OWN TO ME
3. PLEASE PLEASE UNBLOCK MY ACCOUNT

YESTERDAY THE 17/6/24 I WAS INFORM VUA EMAIL THAT I MUST QHAT 7 WORKING DAYS BEFIRE AN INSPECTOR WILL CONTACT ME...
STANDARD BANK CREATED THE MESS BY BLICK MY ACCOUNT BECAUSE OF RHE FUNDS THAT WAS PAID INTO MY ACCOUNT....
STANDARD BANK SAW IT AS *****ULENTLY TRANSACTION/PAYMENT AND BLOCK MY ACCOUNT
BUT
THE SAME TIME THEY SENT ME SMSE 4 TIMES ASKING ME IF IT IS ME THAT WANT TO DO A CRYPTO TRANSACTION AND 4 TIMES I SAID YES.
STANDARD BANK NEVER TOLD ME THAT I NEED PERMISSION FROM THEM TO GET FUNDS ITO MY ACCOUNT THEY JUST ASSUME IT IS ***** AND BLOCK ME.....
NOWW I AM RHE ONE SUFFER BECAUSE OF THEIR ACTION

THAT WAS A ONCE OF PAYMENT FOR MONEY ONWN TO ME FOR AWHILE

MYBSASSA THAT IS REALLY MY ONLY INCOME IS ALSO PAID IN TO STANDARD BANK

PLEASE UNBLOCK MY ACCOUNT PLEASE

STILLS AWAITS FEEDBACK SINCE SATURDAY THE 15/6/2024

Standard Bank
Standard Bank's reply19 Jun 2024, 09:11
Official
Dear Zareth,

We have escalated this matter to our ***** team, we will revert with feedback as soon as possible . 

We appreciate your patience. 

Kind Regards, 
Standard Bank Hello Peter Team 
***

Best regards,

Standard Bank
Standard Bank's reply20 Jun 2024, 12:56
Official
Hi Zareth

 We appreciate you taking our call. We are grateful that you gave us the chance to make your time with us enjoyable. We are delighted we could help, and our staff has reassured us that the issue has been handled to your satisfaction. 

We are always available to assist you if you require any additional help. 

 Kind Regards, 
Standard Bank Hello Peter Team 
*** 

Best regards,